COVID-19

The practice is currently inundated with calls for advice regarding COVID-19. Please do not call the practice for simple advice. The online resources listed below have all the appropriate up to date advice and guidance

www.nhsinform.scot or www.nhs.uk/conditions/coronavirus-covid-19/

Do contact the practice if your symptoms are severe, if they are deteriorating, or if they have not resolved after 7 days.

Signposting

We are very grateful for the patience shown by the vast majority of our patients during the pandemic and their understanding as we adjust to cope with the demand on our services. 

We aim to ensure patients get to speak to the right person at the right time and this might mean the reception staff asking you some questions. This is in the strictest confidence and is intended to ensure best patient care. The following video is a helpful explainer.

https://youtu.be/lsYgGXCFiRI

Physiotherapy

Patients with muscle or joint problems can access physiotherapy advice and treatment through his site. 

https://www.nhslanarkshire.scot.nhs.uk/services/physiotherapy-msk/

Click the above link and you will be taken to the NHS Lanarkshire MSK page. Here you wil be given advice on a range of conditions as well as having the ability to self refer to the team via their website. 

If you do not have internet access you can text 07812267104 with your name, address and postcode and they with send a form out to you

Eye and Dental issues

We would like to remind patients that for all acute eye and dental issues your local optician and dentist are open and able to assess you if you have concerns in either of these areas. 

Acutely painful, red eyes or visual change can be dealt with by opticians and they have an emergency service for such complaints. Any dental issue should be directed towards your dentist or, if you do not have one, the dental hospital via 111. 

Video Calls

We are able to provide video reviews of patients where necessary. If you are asked by the GP to take part in a video call please click on the link below:

https://nhsattend.vc/nhslanarkshire-mossend-surgery

Click start video call, fill in your details and the GP will then be able to see you and carry out the rest of the consultation via the video link