Mossend Surgery - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home

Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about staying at home if:

Symptoms and what to do

Do not leave your home if you have either:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Read general information such as:

COVID-19

The practice is currently inundated with calls for advice regarding COVID-19. Please do not call the practice for simple advice. The online resources listed below have all the appropriate up to date advice and guidance

Do contact the practice if your symptoms are severe, if they are deteriorating, or if they have not resolved after 7 days.

Symptoms to look out for are a new continuous cough and / or a high temperature. If you have these symptoms stay at home and self isolate for 7 days. If a family member has symptoms the household must self isolate for 14 days. The person with symptoms can return to normal activities if their symptoms have resovled after 7 days.

Initially we would ask patients with mild symptoms to seek advice online at:

If your symptoms are serious, or your condition is deteriorating, or your symptoms have not resolved after 7 days please contact the surgery by phone.

DO NOT ATTEND THE SURGERY IN PERSON

As a measure to reduce spread of this infection all GP appointments will be carried out over the phone.

Thank you for your patience during this difficult period